Privacy Policy

Who this policy covers

“Hyperprobe,” “we,” and “us” refer to the team operating the Hyperprobe website at hyperprobe.co. This policy covers the public website and information you provide through its inquiry forms. If you use Hyperprobe’s software, your use may also be covered by product terms or other notices provided with that service.

Information we receive

When you request a demo, the form asks for your name, work email address, and backend language. You may also provide your company and phone number. The form includes a source-page value so we can tell where an inquiry came from.

When you browse the site, our hosting and any analytics or advertising tools enabled for the site may receive technical and usage details such as your IP address, browser and device information, pages viewed, referring page, and visit time. The exact information depends on your browser and which site tools are enabled.

How we use information

• To respond to demo requests and other questions, and to send messages related to those requests.
• To operate, protect, troubleshoot, and improve the website.
• To understand website traffic and measure the effectiveness of our communications when analytics tools are enabled.
• To meet legal obligations and protect our rights, users, and services.

We use the details in a demo request to follow up about that request.

Cookies and measurement tools

The site can use cookies or similar technologies for basic site operation and measurement. Depending on the active site configuration, these tools may include Google Analytics or Google Tag Manager, Microsoft Clarity, Meta Pixel, and LinkedIn Insight. These tools can collect information about browser activity and interactions with the site. Some may be provided by third parties and may use their own cookies or identifiers.

You can manage cookies through your browser settings. Blocking cookies or scripts may affect some site features. For information about data collected by a third-party tool, consult that provider’s privacy materials.

When information is shared

We may provide information to:

• Vendors that help us host and secure the site, deliver email, or measure site usage. Demo-request emails are sent through Resend.
• Authorities or other parties when disclosure is required by law or reasonably needed to protect people, rights, or the service.
• A successor or buyer as part of a business reorganization or transfer, subject to applicable law.

How long we keep information

We keep personal information for as long as it is needed for the purpose it was collected, including responding to an inquiry, maintaining business records, resolving disputes, and meeting legal requirements. Retention periods can differ depending on the type of information and the reason we hold it.

Processing in other locations

Our service providers may process information in countries other than the one where you live. Privacy protections and legal requirements can differ between countries. Where applicable law requires safeguards for a transfer, we will use the required safeguards.

Your choices and rights

Depending on your location, you may have rights to request access to, correction of, or deletion of personal information, or to object to or limit certain processing. You can also choose not to submit an inquiry. To make a privacy request, use the contact details at the end of this policy. We may need to verify your request before acting on it.

Security

We use reasonable safeguards intended to protect information we handle. No website or method of electronic transmission can be guaranteed to be completely secure.

Links to other sites

Our website may link to services operated by other organizations. Their privacy practices are governed by their own policies, so review those policies when you visit their sites.

Children

Our website and demo service are intended for business audiences and are not directed to children. If you believe a child has provided us personal information, contact us so we can review it.

Changes to this policy

We may revise this policy as our website or practices change. We will post the current version here and update the date above. If a change requires additional notice under applicable law, we will provide it through an appropriate channel.

Contact us

For questions or privacy requests, email privacy@hyperprobe.co.